Phil HarwoodJul 29, 2018
When I was a young boy, I played organized football. I was relatively smart, quick and athletic, but small—especially for football. I ended up playing in the defensive backfield as a safety—in a position where I wouldn’t be much of…
Jeffrey ScottNov 3, 2023
The tragedy of sales management is that good (sometimes great) salespeople are promoted to sales managers, where they often fail. They’re promoted to their level of incompetence. What makes a good salesperson differs from what makes a good sales manager.…
Phil HarwoodNov 3, 2023
In the September 2015 issue of LM, Phil Harwood outlined the problem with most performance reviews, and how to revamp the process to make them effective for your company. Download his template for a better performance review here: Performance Review…
Performance reviews present a conundrum for managers for a variety of reasons. However, they are an essential part of employee engagement, satisfaction and retention. In other words, they cannot be ignored or administered poorly without damaging employee relations, reputation as…
A few weeks ago I interviewed green industry acquisition expert Ron Edmonds for 60 minutes on the topic of "What is your business worth?” We had a lively debate! Here are nine insights from that conversation—and from my own investigations…
Casey PaytonNov 3, 2023
A landscape firm’s large garden serves its staff and the community. Gachina Landscape Management in Menlo Park, Calif., has practiced sustainable gardening as part of some of its maintenance contracts for nearly a decade. It naturally parlayed those skills into…
Daniel S. GordonNov 3, 2023
As a busy owner or manager of a landscape or lawn care firm, you have to juggle many functions. Unless you have someone on staff who has the skills to manage the finance and accounting piece, this function may be…
Carrying an evenly distributed load is much easier than hauling an uneven load. Imagine carrying a single bucket of water, switching hands to alleviate the strain one side or the other. Now imagine carrying two buckets of water—one in each…
Kevin KehoeNov 3, 2023
Your prospects are busier than ever and harder to meet with face-to-face. They’re bombarded with requests for sales meetings—an activity they don’t like that much, as it takes too much time and delivers too little benefit. If you want to…
LM StaffNov 3, 2023
In all highly competitive industries, there are companies that somehow overcome all odds to rise above the competition. What is different about them and how can you become the company that leads your market in profitability, customer loyalty and employee…
Jeffrey ScottFeb 21, 2024
"Who's holding you accountable? Who's helping you steer your business in the right direction?" Jeffrey Scott asks in his latest video. Here are four benefits to being in a peer group.
Mel KleimanNov 3, 2023
As the economy expands and the labor pool contracts, the No. 1 concern of many North American business owners and managers is how to recruit and retain a quality workforce. The U.S. Census Bureau projects that, while the total population…
Shaun KanaryNov 3, 2023
Meerkat. Periscope. Vine. Instagram. Sounds like I’ve lost it and have started speaking in tongues, huh? But these words are not gibberish. In fact, they’re the latest craze in social media video services. More importantly, these video-based platforms are just…
The economy is heating up. Have you altered your sales style to take advantage? The following proven approaches will help you become a sales superstar. Build emotional bonds At the heart of it, people make emotional decisions and use facts…
Justin Flatow, director of landscape maintenance for Green Meadows Landscaping, talks about his position as at the company, their business mix and the processes he uses each day to make Green Meadows run smoothly. He discusses how Green Meadows Landscapes…
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