TAG: improving company culture

Tips on creating a world-class culture

August 7, 2017By

Treat your internal customers as well as your external customers—if not better. Creating a world-class internal culture is an important piece of a business’s customer service puzzle—it may even be the most important piece. All organizations need to make sure they treat their internal customers as well as, if not better than, they treat their external customers. Yet, so many... read more

Getting employees to go above and beyond

October 17, 2016By

Get ordinary people to do the extraordinary more often than not through company culture. Running a company is exciting until it becomes a slog, isn’t it? A slog is when profits sag, revenue growth slows and you feel like choking more than 50 percent of your staff to death on a daily basis. What happened? Is it typical? It is... read more