TAG: case study

Leadership school

April 13, 2018By

How Cagwin & Dorward builds future leaders. At Cagwin & Dorward, a full-service landscape provider specializing in maintenance for primarily commercial clients, there has always been a strong focus on providing leadership training and development for managers. But a little over a year ago, Steve Glennon, president, CEO and COO of the Novato, Calif.-based firm, says the company also began... read more

Case Study: A recorded approach

March 19, 2018By

One of the biggest training challenges is consistency. Based on who facilitates the training and even how busy things are, the experience at a landscape company can differ from trainee to trainee. To streamline messaging and make training more accessible, Perficut Cos., based in Des Moines, Iowa, launched Perficut University, a multifaceted approach that includes training videos. The idea for... read more

Case Study: Water works

December 18, 2017By

Watering is an essential aspect of maintaining a landscape—but not all clients have an irrigation system or the time to keep up with watering by hand. Level Green Landscaping, based in Upper Marlboro, Md., discovered many of the commercial properties it served in the Washington, D.C., area did not have an irrigation system. And rainfall often wasn’t enough for clients... read more

Case Study: Happy, healthy employees

October 17, 2017By

How one landscape company used a weight-loss challenge to promote wellness. Healthy employees are happy employees—and happy employees are good for business. That’s one reason why Hillsboro, Ore.-based Pacific Landscape Management implemented a weight-loss contest in which the majority of its management team participated. Owner Bob Grover says that the idea also stemmed from the fact that the company truly... read more

How one company is using VR to sell more jobs

October 9, 2017By

How an emerging technology helps one landscape company sell more jobs. There’s no question that a 3D design rendering can close a deal. Without a picture, many clients struggle to visualize what you’re proposing. But even a picture has its limits, according to Neave Group Outdoor Solutions, which is using an emerging technology—virtual reality—to bring its landscape designs to life... read more

Case study: A fundamental idea

August 4, 2017By

One landscape company builds its culture by communicating company values consistently. While Heads Up Landscape Contractors (HULC) —a full-service landscaping company providing design, construction, irrigation and grounds maintenance in Albuquerque, N.M.— always has had a strong culture, its leaders say formalizing some of its fundamentals in a program called “The Heads Up Way” has been a practical approach for training... read more

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