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High Performance: Enhancing the customer experience

January 3, 2018 - By

We had 7 inches of fresh snow on Christmas at our home in Grand Rapids, Mich., providing a picturesque white Christmas and lots of activity for local snow and ice management companies. Our driveway was plowed three times that day, which was great because we hosted Christmas at our home and we had people coming and going all day. It... read more

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Government Affairs: How the new tax legislation may affect your tax bill

January 3, 2018 - By

Fulfilling his promise to give Americans “an incredible Christmas gift,” President Trump signed a $1.5 trillion tax bill on Dec. 22. What this tax bill will mean to you and your company may take some help from your tax adviser. While one of the goals at the outset for this tax reform bill was to simplify the tax code, the... read more

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Leading: Resolutions made and kept

December 28, 2017 - By

As the days tick down on 2017, this holiday season provides the ideal time to pause and reflect on resolutions made and kept during the past year. That’s a wise next step to take before declaring your 2018 resolutions. I shared thoughts last year at this time regarding the elusive nature of resolutions. The reality of our busy lives presents... read more

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Top blog posts of 2017

December 20, 2017 - By

As the year winds down, we look back at some of our most influential and popular blog posts of the year. Here’s a list of the top post from each of our regular bloggers: 1. Government Affairs: New federal pesticide certification rules are final To kick off the year, the U.S. Environmental Protection Agency’s finalized its pesticide applicator certification regulations... read more

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High Performance: The power of a strategic theme

December 12, 2017 - By

Like many of you, I’m thinking ahead to 2018. I’m clarifying my strategies, goals, objectives and plans. By doing so ahead of time, I’ll be able to hit the ground running on Jan. 2 and be more likely to achieve my goals at the end of 2018. During a planning process, it’s easy to get lost in the complexity of... read more

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Government Affairs: Will the federal tax bill help your business?

December 4, 2017 - By

As I am writing this blog, the U.S. Senate is debating its version of a tax bill that could dramatically change the country, from the way that our businesses operate to how we make personal decisions about where to live. When the Senate’s version of the tax bill passes it will go to a conference committee where the House and... read more

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