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Posts by Ben Gandy

Leadership Advantage: Get out there Posted on 12 Apr 2018 in the 0418 categories.

The value we deliver happens in the field, on our customers’ sites. Unfortunately, the more you advance, grow and mature in this industry, the further away from the field you... Read more»

Leadership Advantage: An enduring differentiator Posted on 18 Dec 2017 in the 1217 categories.

The differentiator in highly competitive industries often comes down to one thing: customer service. In a competitive marketplace, we generally see one or two providers rising to the top. Consider... Read more»

Leadership Advantage: Problem solving 101 Posted on 04 Aug 2017 in the 0817 & Add-On Biz categories.

If you have a business problem that’s going to take $1,000 to solve, shame on you if you cheap out and try to fix it for $900. You risk not... Read more»

Leadership Advantage: Retaining to grow Posted on 04 Apr 2017 in the 0417 categories.

Ensuring great relationships requires effort. Charisma and charm are great, but charm is not a strategy. Clients of landscape services are primarily looking for trust, expert advice, proactivity and effective... Read more»

Overcoming the talent crisis Posted on 15 Feb 2017 in the 1016 & Business & Business Planner 2017 categories.

Understand the root causes of the landscape industry talent crisis. Then, find ways to promote the industry and your company. As I travel throughout the country, it’s become increasing clear... Read more»

Put your best face forward Posted on 01 Feb 2017 in the Blog categories.

In my years of experience in the landscape industry, I’ve come to believe account managers can be one of the most important differentiating advantages for our companies. After all, they... Read more»

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