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Posts by Ben Gandy

Leadership Advantage: Problem solving 101 Posted on 04 Aug 2017 in the Uncategorized categories.

If you have a business problem that’s going to take $1,000 to solve, shame on you if you cheap out and try to fix it for $900. You risk not... Read more»

Leadership Advantage: Retaining to grow Posted on 04 Apr 2017 in the 0417 categories.

Ensuring great relationships requires effort. Charisma and charm are great, but charm is not a strategy. Clients of landscape services are primarily looking for trust, expert advice, proactivity and effective... Read more»

Overcoming the talent crisis Posted on 15 Feb 2017 in the 1016 & Business & Business Planner 2017 categories.

Understand the root causes of the landscape industry talent crisis. Then, find ways to promote the industry and your company. As I travel throughout the country, it’s become increasing clear... Read more»

Put your best face forward Posted on 01 Feb 2017 in the Blog categories.

In my years of experience in the landscape industry, I’ve come to believe account managers can be one of the most important differentiating advantages for our companies. After all, they... Read more»

The importance of checking your crew in the field Posted on 23 May 2016 in the Blog categories.

With all that’s going on this time of year, don’t neglect to get out in the field and check up on the crews. Your reputation and fortune depend on it.... Read more»

Why and how to fire bad clients Posted on 11 Apr 2016 in the 1015 & Business Planner 2016 categories.

In the landscape maintenance field, clients are like stock portfolios. Some yield great returns; others don’t. In either case, you’re spending resources—including crew time, equipment use and management attention—to keep... Read more»